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Transformerland, Inc. Terms of Use

General Policy

Terms of Use

This website, www.transformerland.com, is owned and operated by Transformer Land, Inc. (henceforth we/us). We provide goods and services to you subject to the following terms and conditions. By using our services, or purchasing items from our store, or selling or items to us, you agree to understand and abide by the following terms. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Privacy Policy

We value your privacy; however, we must gather certain personal information to provide the services we offer. The information we gather is not shared with third parties for the purpose of advertising or any reason other than completing the delivery of goods or services to you. The data we collect to complete goods and services may include any number of the following:

  • • Name
  • • Physical Address
  • • Telephone Number
  • • E-Mail Address
  • • Other electronic contact information (social media profile, Skype username, etc.)
Some of this information must be transmitted to third parties for purpose of delivering physical goods and materials purchased or received from us, or for creating postage or shipping contracts to deliver items we purchase to us. These third parties included shipping carriers, postal services, and postage service providers. If a Transformerland website user purchases or requests an item to be delivered as a gift, we must gather this same information for the recipient of the gift. E-Mail addresses collected in this way are used to send shipping contract information, such as tracking numbers, order confirmations, and other communications relating to the delivery of the purchased or received item. Some of this communication may originate from our partner carrier or postage service providers.
We also collects anonymous IP address information from your browsing session. This data is not correlated to your identity (anonymized), and is solely used to aggregate data about our website usage.

Other services provided by us include a website forum, which must store a registrant's e-mail address, and a mailing list which users may apply to by submitting an e-mail address to which they agree to receive our marketing e-mail. We never share your e-mail address to other marketers. These services may be discontinued by the user at any time by replying or sending a message to [email protected] and requesting to be removed from the mailing list.

Our website does not store electronic payment information in the form of credit card numbers. All credit card transactions are processed by PayPal, and are not transmitted to our website. When we are purchasing items or materials from you, we must collect and store the payment method and relevant physical or digital address to which you want your payment to be sent.

The privacy of children under the age of 13 must be protected and maintained. To this end, we do not collect or store the personal information of those users known to Transformerland to be under the age of 13. Our site is not designed or structured to attract or select for users under the age of 13, and our products and services are intended for the exclusive use or consumption of people of age 13 and over.

Electronic Communications

When you use any Transformerland web page, or send e-mails, text/SMS messages, data entered into website forms, or other communications from your digital device to us, you are communicating with us electronically, and consent to receive communications from us electronically, such as e-mails, texts, or messages sent through other third party platforms. You may retain copies of these communications for your records. You agree that all agreements or other communications that we transmit to you electronically satisfy any legal requirement that such communications be in writing. We do not share the contents of your communications to us with any other parties.

License for Use of Transformerland Services

Subject to your compliance with these Terms of Use, we grant you a limited, non-transferable license to access and make personal non-commercial use of our services. This license does not include any resale or commercial use of any Transformerland service or its contents; nor any collection or use of our product listings, descriptions, or prices; nor any downloading or copying for the benefit of any third party; nor any use of data mining, crawlers, bots, or similar data gathering or extraction tools on our services or content. All rights not expressly granted to you in these Terms of Use are reserved to and retained by Transformerland and its partners. No Transformerland service, in whole or in part, may be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame, watermark, or modify for re-use any trademark, logo, or other proprietary information or content (including images, text, page layout, or code) of Transformerland without express written consent. You may not misuse the Transformerland Services. You may use the Transformerland Services only as permitted by applicable law, including laws which apply only to your location. The licenses granted by Transformerland terminate if you do not comply with these Terms of Use.

International (non-US) Access

The Transformerland website, services, materials and communications may be accessed or available, from countries outside the United States of America. This does not imply that all of our website content, services, materials, and communications are available outside the United States. If you access or purchase our services or materials from outside the United States, you are solely responsible for compliance with all applicable laws and regulations local to you.


All content of Transformerland and its services, including but not limited to text, images, software, code, digital audio or video, logos, icons, or any aggregate or compilation of these, is the property of Transformer Land, Inc. or its suppliers or partners, and protected by United States and international copyright laws, and is subject to our License for Use.

Copyright Infringement

If you believe that your copyrighted material has been copied in a way that constitutes copyright infringement, please submit a notification of your claim in writing. We respond quickly to any claims or concerns about potential copyright infringement.
Please submit the following information:

  • • A description of the copyrighted material that you claim infringes upon your ownership
  • • A description of or link to the location on our website of the material that you claim infringes upon your ownership
  • • A statement that you have a good-faith belief that the material in dispute is used in a way not authorized by the copyright owner, the owner's agent, or the law
  • • Your address, e-mail address, and telephone number
  • • A physically signed affidavit that you are the owner, or authorized by the owner of the copyrighted material to act on their behalf, and that the above information is correct.

Contact Information

Transformer Land, Inc.
9724 NW 59th Place
Gainesville, FL 32653
United States
(352) 870-2888

Store Policy

Most general store policy questions are answered in our Transformerland Store FAQ. The below policy informs and governs our store business practices.

Sales Policy

Transformerland.com sells pre-owned, "used", collectible items. These items are sold individually on an AS-IS basis. We try to describe defects, wear, and the general condition of each item we sell, but this work is done in large volume by hand. We do not warrant or guarantee the condition or function of any item in our inventory, including factory-sealed "unused" items, as we have no control over the quality of these items' manufacture without un-sealing the original packaging. We are not responsible for damage or loss caused by your (the customer's) use or mis-use of any item purchased from us. We do not guarantee that items will achieve any "grade" if sent to an independent toy grading service.
We DO guarantee the authenticity of the items' manufacture as stated in the listing description, including the general vintage of the items' original branded release, and all licensed re-issues of items are described as such.
We strive to meet or exceed your expectations, so please contact us if you believe we have made an error or oversight in listing an item you have purchased, and we will work to rectify the situation at our discretion to ensure your satisfaction and continued patronage.


Payment for your order is expected within 7 days, and immediate payment for your item sub-total is preferred. If you are paying with a non-digital method that may take additional time to arrive, please alert us as to the intended payment method and estimated time of arrival. Orders for which payment has not been received in whole or in part after 7 days (or when we are not notified of an intended slower payment) are subject to immediate cancellation, at our discretion, and without additional notice.

Combining or Deferring Shipment

Our checkout allows you to select to pay for item shipping at a later date. Upon placing an order including the "COMBINE" shipping option, your orders will NOT be shipped until you pay your stacked shipping or contact us to indicate that you want your accumulated orders to ship.

If your oldest order is 180 days old, we will notify you by email that the item shipping must be paid. If you do not pay for shipping or respond to this email within 7 days, we reserve the right to ship all items held by your account to the address given when the order was placed. In this case, we will REMOVE ITEMS from your order(s), at our discretion, until the value of removed items meets or exceeds any unpaid cost of shipping the remainder of your orders to you. Items removed from a shipment to cover unpaid shipping costs are forfeit to Transformerland. If we are unable to obtain your response to expired held orders, we may also disallow your use of the "COMBINE" shipping option in the future, at our discretion.

If you want or need to cancel items whose sub-total has been paid, within 7 days of placing the order, we will refund your payment (minus any non-refundable PayPal or processing fees, at our discretion). Items cancelled more than 7 days after the order was placed will be subject to a 20% restocking fee withheld from the payment refund. Abuse of item or order cancellation will result in us disallowing your use of the "COMBINE" shipping option in the future, at our discretion.

Availability of Items

Availability for purchase of an item in our inventory is subject to a large number of factors, and cannot be guaranteed. If an item you purchase is for some reason unavailable, we will contact you by email to alert you and offer to either fully refund the unavailable item's cost, or offer a comparable replacement item subject to your satisfaction with the proposed replacement, or substitute a different item of comparable retail price, at your preference.