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Rodimus Prime · Post by **Rodimus Prime** » Mon Dec 03, 2007 6:14 pm

Guys,

I got her to run the Kaspersky online scanner and it started to scan and found 2 items and she was barely 5% into the scan. But it crashed at that point.

I think she is going to do a safe mode reboot and try to save her pics etc.

I think during the safe mode, we should try the scan again. only problem is Kaspersky or Panda active scan online don't fix the problems just find them. I know she uses AVG but that says her machine is clean.

any and all suggestions are welcomed and appreciated.

Arcee · Post by **Arcee** » Mon Dec 03, 2007 6:37 pm

Well, it looks like I'll be posting from my laptop for the forseeable future. (And that means no more gaming for me.)

*SOB.*

As Rodimus said, Kaspersky found 2 viruses like three minutes into the scan. Problem is, I wasn't able to see what those viruses were or where they're located before the computer crashed again. That said, I find it extremely frustrating that my AVG scan didn't detect anything.
I'm going to try safe mode tomorrow; honestly, I just had to leave it tonight for the sake of my own sanity. But it's looking more and more like I'm going to end up having to shell out a load of money (that I can't afford to be spending) on a new system. (Break pads? Shocks? Who needs THOSE?!)

*Sigh ... cry, whine.*

Ramjet · Post by **Ramjet** » Tue Dec 04, 2007 12:42 am

I'm not a big computer guy, but sometimes Spybot Search and Destroy will find things that AVG doesn't. Of course, if the computer keeps crashing, I don't know if you can download it.

Razorclaw · Post by **Razorclaw** » Tue Dec 04, 2007 2:15 am

As i told you earlier Arcee, in case it's a virus, remove the hard disc and connect it to your laptop.Without copying or running anything scan the disc with kaspersky or nod32 and do the usual spyware search.When it is done,try the disc again.If that doesn't work,it's format time.

Viruses also destroy vital system files and damage the registry.

Menasor · Post by **Menasor** » Tue Dec 04, 2007 2:30 am

shut your computer down buy the power button then turn it back on as soon as it starts booting up and comes to the details screen hit f8 go into safe mode with command prompt and then type in scandsk

Razorclaw · Post by **Razorclaw** » Tue Dec 04, 2007 2:51 am

Now that i'm thinking of it,don't even open the disk.

Bumblebee · Post by **Bumblebee** » Tue Dec 04, 2007 8:55 am

Abominus
Couldnt she slave it to her laptop and run the antiviuis and repair the porblem without risk? I do think she will need to find some way of protecting her laptop. (use a roommates or friends computer

)

Arcee do you know anyone locally who could help for free I know everywhere has computer shops but there too expensive when most things you can do youself with the right tools. The easiest way but one that will lose everything is reformat. go to the computers dos and reformat the whole **mn thing

Razorclaw · Post by **Razorclaw** » Tue Dec 04, 2007 8:58 am

That's what i had in mind Goldbug,connecting the disk but without opening anything to avoid the virus infections on the laptop.

Or use the pc of a friend instead

Bumblebee · Post by **Bumblebee** » Tue Dec 04, 2007 9:02 am

Its been a few years since I toyed with computers but I think there are some firewalls she could install that would help her protect the laptop but I cant remeber them now. anyone else have a clue on them?

Menasor · Post by **Menasor** » Tue Dec 04, 2007 9:02 am

actually of you slave it to the main hard drive and try to open it up its going to infect your other harddrive run them both on cable select that way its not using your main drive to open the slave it will open on its own without infecting your system

Razorclaw · Post by **Razorclaw** » Tue Dec 04, 2007 9:04 am

As far as i know,just connecting to the laptop won't infect anything.Needless to say,the antivirus and all other programs better be executed from the disk of the laptop.

Commander Megatron · Post by **Commander Megatron** » Tue Dec 04, 2007 2:22 pm

Rodimus, you will need to translate all this for me!!!

Arcee · Post by **Arcee** » Tue Dec 04, 2007 4:20 pm

My brother (who is quite techy) said that if I can't get it to work in safemode that he'd connect it to his computer and check it out for me. Though that's probably not going to happen for at least a few days until I see him, so I'm just kind of stuck in limbo for now.
I really appreciate all of your help and suggestions, guys. I was seriously starting to panic there. Thanks for taking the time to help me try and solve this.
*Group hug!*

cotir2005 · Post by **cotir2005** » Tue Dec 04, 2007 5:46 pm

connecting an infected hard drive to any other computer can spread the plagu (make the virus spread) so even hooking it up to your brothers computer can really mess things up. the best thing to do is find a techy friend who has spare computers laying around and hook it up to a junker and run a few different virus spamware and adware programs that would clean up all the garbage if its not to later. If that doesnt help then its time to clean off the drive completely then repair all the disks so before reinstalling windows youll have to run disk repair on it then install windows and you should be good to go.

Arcee · Post by **Arcee** » Tue Dec 04, 2007 5:58 pm

I think he's hooking it up to a spare; my brother's extremely protective/paranoid about his own computer, so I doubt he'd do anything that might jeopardize its health.

I appreciate the lookout, though.

Bumblebee · Post by **Bumblebee** » Tue Dec 04, 2007 10:51 pm

do let us know how the operation goes and if the paitent can be saved

Good luck!!

cotir2005 · Post by **cotir2005** » Wed Dec 05, 2007 10:53 am

Arcee wrote:I think he's hooking it up to a spare; my brother's extremely protective/paranoid about his own computer, so I doubt he'd do anything that might jeopardize its health.
I appreciate the lookout, though.

Good luck, i hope everything goes well

optimusprime · Post by **optimusprime** » Wed Dec 05, 2007 11:28 am

Arcee wrote:I think he's hooking it up to a spare; my brother's extremely protective/paranoid about his own computer, so I doubt he'd do anything that might jeopardize its health.
I appreciate the lookout, though.

i hoope to see you working right with your computer really soon

Sideways · Post by **Sideways** » Thu Dec 06, 2007 12:43 am

cotir2005 wrote:connecting an infected hard drive to any other computer can spread the plagu (make the virus spread) so even hooking it up to your brothers computer can really mess things up. the best thing to do is find a techy friend who has spare computers laying around and hook it up to a junker and run a few different virus spamware and adware programs that would clean up all the garbage if its not to later. If that doesnt help then its time to clean off the drive completely then repair all the disks so before reinstalling windows youll have to run disk repair on it then install windows and you should be good to go.

Actually, most viruses won't do anything unless they're loaded into memory, and they cannot do that connected to another PC. The best bet is to try safe mode first and use AVG to scan and destroy it. If you cannot do that, put it in another PC.

Arcee, if you can't find anyone willing to "mess" up their compy, you can always ship the HDD to someone and have them fix it, then ship it back. It's not hard to do.

Bumblebee · Post by **Bumblebee** » Thu Dec 27, 2007 11:42 pm

Arcee how did the computer surgery go?

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