Get it off your Chest Plate

[Grimlock]

You REALLY need to show him the door Commander.

[Commander Megatron]

Yeah, as I rip it off and hit him in the face with it! I will bite my tongue one last time and then make it clear he is not to come back.

[Ironhide]

Sorry to hear about your ordeal there, doesn't sound nice at all.
Can't he be talked to, I mean can't he be made to see your point of view? I donæt know if you've talked to him about it before.

Definitely think you should talk it over with your wife, she must be in a difficult situation as she probably isn't too happy with him staying, but obviously cares for her father as well.

I hope it works out.

[Galvatron]

hey CM, does your FIL, like bowling?

Give him an electric bowling with an electric clock


The clock will tell him when it's time to go bowling

[Grimlock]

That would be too complicated ..............

Just use a shotgun ....................

[HailStorm]

I honestly wish there wasn't law about injuring dumb people.
ARGHHH!

[Commander Megatron]

You having a bad day Hailstorm?

[HailStorm]

Just another day dealing with dumb customers.
Who ever thought of the saying "The customer is always right" got it sooooooo wrong.

[Grimlock]

In our vets surgery the customer is always right .........................

Unless I say otherwise, and if they do not like it, they know where the door is.............

[Countdown]

Hailstorm, I know what you mean. I work retail for a company that is notorius for bending backwards (or forwards if the customer asks).

[Cliffjumper]

Good things come to those who wait CM and bad things come to evil people too

[Commander Megatron]

It seems to take longer to come to us evil types.

[Cliffjumper]

LOL

[Dinobot]

I think anyone who deals with customers on a normal basis tends to have those days. Dont worry, I have pilots who are just as bad, if not worse than a retail customer can be.

[HailStorm]

Hailstorm, I know what you mean. I work retail for a company that is notorius for bending backwards (or forwards if the customer asks).

Yesterday, the same lady called me up again to complain that I lied to her about her shipment. I asked what the problem was.

She was upset because I told her that her product was being shipped from New Jersey but when she got her stuff, it said it came from Florida. She spent 10 minutes on the phone telling me how horrible I was and that I lied to her.

I'm just like, who cares where the product came from you got your stuff now shut up!

[Scrapper]

If the product is in the conditions that she had required,it doesn't have sense that she attacks you in a so rude way .

Besides it's always a shipping from USA, what's the problem?.I'm sorry,hearing 10 minutes these things must be very annoying , and you can't neither reply to her in an appropriate way for customer's rights .

[Grimlock]

I am fortunate in a way, as we do not have a customer care policy.

If they do not like our descisions or methods, they get told to get lost.

Most of our customers have been coming here for years, so they are used to us by now, but you still get the odd one who will complain, as an example there was one last week who thought that she knew best :-

Her - " I am here to see the vet "

Me - " You are looking at one "

Her " The cat needs its shots "

Me " Got an appointment "

Her " Yes, 2:30 pm "

Me " It is now 3:45 pm, can you not tell the time ? "

Her " I misread the appointment card "

Me " Can you not read either "

Her " My cat needs its shots and you Will do it now "

Me " Listen up cause I am only gonna say this once, you are over an hour late, and I do not care why. I am now on my way out as I have finished the days surgery, you need to see the receptionist and book another appointment, and then go to specsavers to get your eyes tested "

Her " That is no way to speak to me, do you know who I am ? "

Me " I do not care if you are the prime minister, you will get here on time like everyone else "

Her " I will never come back here again "

Me " Make sure that the door does not hit your a$$ on the way out "

That is how we deal with akward customers, and sometimes it is the only way

[Cliffjumper]

Me likes the way you handle things

[HailStorm]

I'm sorry,hearing 10 minutes these things must be very annoying , and you can't neither reply to her in an appropriate way for customer's rights .

See if I worked at eBay still I could have hung up on her. eBay gave us the right to hang up on abusive callers.

[Banzai-Tron]

I am fortunate in a way, as we do not have a customer care policy.

If they do not like our descisions or methods, they get told to get lost.

Most of our customers have been coming here for years, so they are used to us by now, but you still get the odd one who will complain, as an example there was one last week who thought that she knew best :-

Her - " I am here to see the vet "

Me - " You are looking at one "

Her " The cat needs its shots "

Me " Got an appointment "

Her " Yes, 2:30 pm "

Me " It is now 3:45 pm, can you not tell the time ? "

Her " I misread the appointment card "

Me " Can you not read either "

Her " My cat needs its shots and you Will do it now "

Me " Listen up cause I am only gonna say this once, you are over an hour late, and I do not care why. I am now on my way out as I have finished the days surgery, you need to see the receptionist and book another appointment, and then go to specsavers to get your eyes tested "

Her " That is no way to speak to me, do you know who I am ? "

Me " I do not care if you are the prime minister, you will get here on time like everyone else "

Her " I will never come back here again "

Me " Make sure that the door does not hit your a$$ on the way out "

That is how we deal with akward customers, and sometimes it is the only way

Meh. She has a point. I hope there's more to the story, or you essentially jumped her sh*t for nothing.